It is these organisations that have usually grown rapidly and utilised the services of outsourced IT specialists rather than investing in their own internal team. During periods of growth our clients are obviously expanding their team, adding new users, and looking at how their business can improve their service, reduce escalating internal costs, and improve operational efficiencies.
As more key staff are recruited, IT becomes a much more important area of the business, in terms of initial onboarding (including software licenses and hardware), ongoing IT support for any issues that may arise, and internal IT processes. In addition more IT users within a business means that more data is being generated, which means consideration needs to be given to collaboration and automation tools, data back-up processes, and business critical data security and privacy (in line with GDPR).
