IT Support Pontefract
Bellingham IT is a locally based IT company who provides IT support to Pontefract businesses across the town and surrounding areas.
We offer a proactive IT support service, which is available during office hours (Mon-Fri, 8am-6pm), with any emergency IT requirements supported with a special out of hours service, so when IT disaster strikes – we have you covered.
All incidents are tagged, recorded and monitored on our helpdesk system and are resolved to a pre-agreed SLA. We find that 90% of issues are fixed remotely but because we are based within 10 miles of Pontefract it easy for us to quickly come on site if the issue requires.
More than just IT support in Pontefract
As a business we service businesses we can reach within 45 minutes, so as well as providing IT support in Pontefract, we also cover other areas of West Yorkshire such as Wakefield, Castleford, Normanton and Featherstone. Bellingham IT offers a wide range of IT services in addition to IT support, including cyber security consultancy, automation, hardware installation, or any cloud hosted software solutions, along with a variety of other IT solutions.
Within all of our IT support contracts we will also, as standard practice, continuously monitor all devices for CPU usage, memory usage, storage space, updates required, anti-virus status and provide proactive alerts whenever anything needs looking at.
Whether have a specific IT project you need assistance with, or you need the peace of mind of ongoing IT support, we are at hand to help you ensure you make the most out technology to maximise your business performance.