Asides from managing the systems and hardware your team needs to do their job and the software that runs on those systems, there’s the ongoing updates to ensure everything runs efficiently. On top of that, there’s the 24/7 monitoring, the back-ups, the security checks – not to mention, the times when someone in the sales team breaks their mouse and can’t finish that last-minute customer quotation.
Perhaps you have an in-house team of tech experts who need a hand due to unforeseen growth. Or maybe you’re considering moving to a fully outsourced IT support model to reduce cost. Either way, you’re looking for a team who knows their onions, and what’s more, can demonstrate experience in offering any level of IT support you require, from the everyday tasks to the major infrastructure upgrades and even those pesky mouse breaks.